💼 Employment Type: Full-Time
📍 Location: Remote (U.S.)
At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
💬 Job Overview
Teleperformance (TP), a global leader in digital business services, is hiring a Remote Automotive Customer Service Representative. In this role, you’ll be the frontline connection for customers seeking support with questions, concerns, payments, and general account inquiries.
This position offers a fast-paced, high-touch environment where no two conversations are alike. You’ll use multiple communication channels (phone, chat, email, and sometimes social) to resolve issues, de-escalate concerns, and provide helpful solutions. With paid training, full benefits, and clear opportunities for career growth—including stories of employees rising to leadership roles—you’ll join a company that values development and promotes from within.
TP hires across many U.S. states (AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY).
📋 Key Responsibilities
Respond to customer questions and concerns across phone, email, chat, and/or social channels.
Calmly de-escalate issues and provide clear, solution-focused support.
Escalate complex matters when appropriate.
Assist with payment processing and account inquiries.
Document call details accurately for reporting and audit requirements.
Provide feedback on recurring call issues to help improve processes.
Upsell services when required by the program.
🧩 Requirements
High school diploma or equivalent required.
At least 6 months of customer-service experience (call center experience preferred).
18+ years of age.
Able to type 25+ WPM.
Comfortable using desktop systems and navigating Windows-based technology.
Strong communication, active listening, and problem-solving skills.
Ability to work within structured schedules, including varied shifts.
Must maintain a quiet home workspace.
Internet Requirements:
Minimum 25 Mbps download / 10 Mbps upload
No satellite, mobile hotspot, P2P, or VPN connections
Proof of speed required
✨ Why You’ll Love This Job
This role blends remote flexibility with robust corporate support. Teleperformance offers paid training, full benefits (medical, dental, vision, 401k), paid time off, wellness programs, and real career growth opportunities. Many employees rise from frontline support into management, client services, or internal operations. If you're looking for stability, advancement, and a dynamic work-from-home environment, TP is a strong match.
🌟 Who This Job Is Perfect For
Problem-solvers who enjoy helping customers navigate all types of inquiries.
Remote workers who want structure, training, and advancement potential.
Individuals comfortable multitasking and communicating across multiple channels.
People who stay calm under pressure and enjoy fast-paced, high-customer-contact roles.
Those who appreciate a supportive, diverse, global workplace.
🏢 About the Company
Teleperformance (TP) is one of the world’s largest digital business services providers, with 500,000+ employees in more than 90 countries. They support the world’s biggest brands by improving customer experiences, delivering secure digital solutions, and building long-term trust through high-touch service. TP focuses on employee well-being, inclusivity, professional development, and creating positive impact in local communities.
🚀 How to Apply
You’ll be redirected to Teleperformance’s official career page to submit your application.
