💼 Employment Type: Full-Time
📍 Location: Remote (Indiana, United States; up to 75% travel within the state)
💬 Job Overview
Centene is seeking a dedicated Patient Care Advocate to support members and providers, close care gaps, and improve the overall healthcare experience. This role involves outreach, face-to-face member education, and collaboration with providers to enhance HEDIS measures, quality improvement, and compliance. Ideal candidates have a healthcare background, strong communication skills, and a passion for patient advocacy in managed care settings.
📋 Key Responsibilities
Act as a liaison between members, families, providers, and facilities.
Conduct face-to-face education with members about care gaps and preventive services.
Schedule doctor appointments and assist members with wraparound services such as transportation and community resources.
Perform telephonic outreach and health coaching to support quality improvement initiatives.
Collaborate with Provider Relations to improve provider performance in quality, risk adjustment, and operations.
Advise providers on HEDIS measures and coding standards (ICD-10 / CPT).
Document all member contacts and actions accurately.
Refer members to case or disease management as appropriate.
Complete special assignments and departmental projects.
🧩 Requirements
Bachelor’s degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related field; or equivalent work experience (total 4 years required).
2+ years experience in direct patient care, social work, quality improvement, or health coaching, preferably in managed care.
Preferred licenses/certifications: LPN, LMSW, C-SW, LSW, or RN.
Strong communication, organizational, and problem-solving skills.
Ability to travel up to 75% within Indiana and work independently in remote or field settings.
✨ Why You’ll Love This Job
Centene offers competitive pay, comprehensive benefits including health insurance, 401(k) and stock purchase plans, tuition reimbursement, paid time off, holidays, and a flexible approach to remote, hybrid, or field work. You’ll join a mission-driven organization committed to improving community health and supporting employee growth.
🌟 Who This Job Is Perfect For
Professionals passionate about patient advocacy and improving healthcare outcomes.
Remote or field workers seeking a structured full-time role with significant impact.
Individuals with experience in direct patient care, social work, or quality improvement.
Candidates comfortable collaborating with multiple healthcare stakeholders and managing travel.
🏢 About the Company
Centene is a national healthcare organization dedicated to transforming the health of communities, providing innovative care solutions, and supporting employee development. Centene values diversity, inclusion, and creating equitable healthcare opportunities for all members.
🚀 How to Apply
You’ll be redirected to Centene’s official career page to submit your application
