💼 Employment Type: Full-Time
📍 Location: Remote (U.S.)
💬 Job Overview
TTEC is looking for a Remote Bilingual Customer Service Representative fluent in Spanish and English. In this role, you’ll handle incoming communications from customers, apply your product or service knowledge, and deliver outstanding service from a work-from-home environment.
🧠 Key Responsibilities
Answer incoming communications from customers.
Conduct research to provide answers for customers to resolve their issues.
Resolve escalated or complex calls, consulting on products with compassion and ensuring a positive experience.
📝 All Requirements (Listed Exactly as Provided by Employer)
6 months or more of customer services experience.
High school diploma or equivalent.
Great written and verbal communication skills in Spanish-English.
Computer experience.
High speed internet connection (>15 mbps).
Note: Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington D.C. will be considered only based on special business need.
✨ Why You’ll Love This Job
Fully remote U.S.-based role offering flexibility, bilingual skill recognition, and the chance to help customers in both English and Spanish.
Join an inclusive, growth-oriented company that supports remote work with strong training and development.
