💼 Employment Type: Full-Time
📍 Location: Remote (U.S.)
💬 Job Overview
Cadence Health is on a mission to deliver proactive care to one million seniors by 2030. As an Outbound Patient Enrollment Specialist, you’ll be the very first voice new patients hear — guiding them through the enrollment process, explaining program benefits, and ensuring they feel supported from day one.
Working closely with Cadence’s clinical team and partner health systems, you’ll help extend proactive care directly into patients’ homes — empowering them to manage chronic conditions and stay healthier, longer.
🕓 Schedule: Monday – Friday | 9 AM – 6 PM (PST, CST, or MST)
📋 Key Responsibilities
Place outbound calls and texts to patients referred by partner physicians.
Clearly explain program details, benefits, responsibilities, and expected outcomes.
Facilitate virtual enrollments and schedule follow-up appointments.
Build rapport and trust with patients through authentic communication.
Follow approved scripts and meet quality assurance standards while keeping conversations personal and empathetic.
Maintain accurate records in CRM systems and meet productivity targets.
🧩 Preferred Qualifications
Previous experience in healthcare services with accountability for performance metrics.
Proven success handling high-volume outbound calls.
Strong communication and problem-solving skills.
Ability to build rapport, address concerns, and guide patients toward informed decisions.
Experience using CRM or call-tracking software.
Excellent verbal and written communication skills.
High attention to detail and commitment to confidentiality and compliance.
Thrives in a results-driven, autonomous environment built on trust and collaboration.
✨ Why You’ll Love This Job
This is a mission-driven role that lets you make a direct difference in the lives of patients living with chronic conditions. You’ll join a fast-growing team combining technology and compassion to redefine what healthcare can be.
💰 Pay Range: $20–$23 per hour + quarterly incentives (estimated $60K–$70K OTE)
🌿 Benefits Include:
Medical, dental & vision insurance (TelaDoc virtual care included)
401(k) with company match
Competitive PTO and paid parental leave
Remote equipment and home-office stipend
Charitable donation match program
National & local discount programs through TriNet
Opportunities for growth and continuous learning
🌟 Who This Job Is Perfect For
Empathetic communicators who love connecting with patients over the phone.
Healthcare support professionals seeking a remote career with purpose.
Detail-oriented and self-motivated individuals comfortable working autonomously.
Mission-driven team players eager to improve the future of chronic care.
People who believe healthcare should be proactive, personal, and accessible.
🏢 About the Company
Cadence Health was founded around a simple promise: patients always come first. Its technology-enabled remote-care model pairs continuous health insights with a dedicated clinical team to help seniors stay independent and out of the hospital.
By combining real-time data with human connection, Cadence helps physicians deliver smarter, preventive care that improves outcomes and reduces costs — all while creating a culture where clinicians and technologists thrive together.
🚀 How to Apply
You’ll be redirected to Cadence Health’s official careers page to submit your application.
