💼 Employment Type: Full-Time
📍 Location: Remote (U.S.) – Select States Only
💬 Job Overview
Teleperformance (TP), a global leader in digital business services, is hiring Remote Automotive Sales & Service Representatives. In this role, you’ll provide exceptional customer service, troubleshoot inquiries, de-escalate issues, and deliver solutions via phone, email, chat, or social media.
TP offers a structured work-from-home environment with paid training, competitive wages, full benefits, and opportunities for growth. This role is ideal for individuals who are collaborative, detail-oriented, and motivated to deliver top-tier customer experiences in the automotive sector.
📋 Key Responsibilities
Respond to customer inquiries and concerns across multiple communication channels.
Calmly attempt to resolve and de-escalate customer issues.
Escalate complex interactions appropriately.
Track call-related information for reporting and auditing purposes.
Provide feedback on call issues.
Upsell products or services when required.
Follow established procedures while delivering customer-focused solutions.
🧩 Requirements
High school diploma or equivalent.
Minimum 6 months of customer service experience.
Must be 18 years or older.
Typing speed of at least 25 words per minute.
Comfortable using desktop computer systems and Windows-based software.
Customer service and/or sales experience preferred; college degree a plus.
Strong communication, organizational, and problem-solving skills.
Ability to work independently, prioritize tasks, and remain focused under pressure.
💻 Work-from-Home Requirements
Minimum internet speed: 25 Mbps download / 10 Mbps upload.
Hardwired connection required (no satellite, mobile data, P2P, or VPN).
Proof of internet speed required.
Clean, quiet workspace.
✨ Why You’ll Love This Job
Paid training and ongoing support from an industry-leading company.
Competitive wages and full benefits package (Medical, Dental, Vision, 401k, PTO).
Opportunities for career advancement and skill development.
Supportive work environment with a strong emphasis on employee wellness and engagement.
🌟 Who This Job Is Perfect For
Individuals passionate about customer service and sales.
People comfortable working independently in a remote setting.
Detail-oriented problem-solvers who thrive under structured processes.
Candidates seeking growth opportunities in a global company.
🏢 About the Company
Teleperformance (TP) is a global leader in digital business services, with 500,000 employees across 300+ languages. The company is committed to innovation, employee growth, and creating a diverse, inclusive, and supportive workplace.
🚀 How to Apply
You’ll be redirected to TP’s official career portal to submit your application.
