If you’re looking for a legitimate, seasonal work-from-home customer service role during tax season, this opportunity offers paid training, clear structure, and the backing of a well-known global employer. Concentrix is a long-standing remote-friendly company, making this a solid option for customer service professionals seeking short-term remote stability with benefits.
💼 Employment Type: Seasonal, Full-Time
📍 Location: Remote (U.S.)
💰 Pay: $15/hour
💬 Job Overview
Concentrix is hiring Seasonal Remote Customer Service Representatives to support tax-related customer inquiries. In this role, you’ll assist customers via inbound calls and online tools, helping resolve routine questions, document interactions, and deliver a positive customer experience.
This is a structured, high-volume support role ideal for individuals with prior customer service experience who are comfortable multitasking, learning new systems, and working independently from home during a seasonal assignment.
📋 Key Responsibilities
Provide inbound customer support using established call flow guides.
Assist customers with basic technical or account-related issues.
Track, document, and retrieve information using internal databases.
Offer additional products or services when appropriate.
Deliver professional, friendly, and solutions-focused customer support.
🧩 Requirements
1+ year of customer service experience required.
High school diploma or GED required.
Open availability required (seasonal role).
Strong multitasking and computer navigation skills.
Ability to learn new technologies quickly.
Quiet, distraction-free home workspace.
Must reside in the United States with a valid U.S. address.
🖥️ Computer & Internet Requirements
Bring your own device — equipment not provided
Windows 11+ desktop or laptop required (no Macs, Chromebooks, tablets, or phones).
Minimum 8 GB RAM.
Intel i5 / AMD Ryzen 5 processor or higher.
Hardwired internet connection required (Ethernet cable).
Internet type: DSL, Cable, or Fiber (no satellite or hotspots).
Minimum speeds:
Download: 10 Mbps
Upload: 3 Mbps
Smartphone required (for authentication purposes).
✨ Why You’ll Love This Job
This seasonal role includes paid training, performance incentives, and access to benefits for eligible employees. Concentrix is known for promoting from within, offering free learning programs, and supporting diverse, inclusive teams. It’s a great way to gain remote experience with a globally recognized employer.
🌟 Who This Job Is Perfect For
Customer service professionals seeking seasonal remote work.
Individuals looking to gain work-from-home experience with a trusted company.
Job-seekers comfortable with structured schedules and high call volumes.
Candidates who value training, support, and potential future opportunities.
🏢 About the Company
Concentrix is a global customer experience solutions company supporting many of the world’s most recognized brands. With hundreds of thousands of employees worldwide, Concentrix is known for its people-first culture, remote opportunities, and strong internal career growth pathways.
🚀 How to Apply
You’ll be redirected to Concentrix’s official careers site to complete your application.
