Isaac Health is seeking an empathetic, tech-savvy Enrollment Specialist with strong sales experience to support patients and caregivers as they begin their journey with dementia and brain health care. This role blends patient support, care coordination, and motivational outreach — helping individuals understand Isaac Health’s services, complete their initial consultation, and successfully onboard into long-term care programs. If you’re mission-driven, passionate about health equity, and comfortable guiding conversations with confidence and care, this is a meaningful remote opportunity. 💼 Employment Type: Full-Time
📍 Location: Remote (U.S.)
🕒 Schedule: Must be able to work East Coast hours
💰 Estimated Pay: $40,000–$50,000/year
💬 Job Overview
As an Enrollment Specialist, you will conduct initial screening consultations, explain Isaac Health’s services to prospective patients, and convert inquiries into active patients. You’ll coordinate scheduling, assist with technology questions, partner with medical providers and home care aides, and ensure each patient or caregiver receives a supportive, compassionate experience from day one.
Because you’ll often be speaking with individuals facing cognitive challenges or caring for loved ones, strong communication skills and emotional resilience are essential.
📋 Key Responsibilities
Conduct screening calls and consultations with patients and caregivers.
Explain Isaac Health’s services, care pathways, and expectations with clarity and empathy.
Coordinate appointments with medical providers, therapists, and home care aides.
Assist patients with technology troubleshooting and portal navigation.
Collect relevant medical history and ensure proper documentation.
Follow up with interested patients to increase conversion and engagement.
Maintain patient satisfaction and reduce drop-off during onboarding.
Collaborate with clinical teams to support smooth care transitions.
Communicate with other members of a patient’s care team as needed.
Uphold privacy standards and follow secure telehealth requirements.
🧩 Requirements
Experience & Qualifications
Sales experience required (ability to motivate, persuade, and drive conversions).
Background in healthcare, elder care, or dementia/Alzheimer’s support strongly preferred.
Experience coordinating care, speaking with medical professionals, or handling health-related information.
Must be able to work East Coast hours.
Skills & Traits
Empathetic listener with strong emotional resilience.
Proactive problem-solver with excellent attention to detail.
Clear verbal and written communication skills.
Tech-savvy, capable of troubleshooting common system issues.
Able to work independently in a remote environment.
Bilingual or multilingual applicants (especially Spanish) are a plus.
Technical Requirements
Personal computer/laptop that meets SOC2 telehealth security standards.
Reliable, secure internet connection.
Quiet, professional home workspace.
✨ Why You’ll Love This Job
Isaac Health is transforming brain health care by expanding access to early diagnosis, treatment, and ongoing support — and you’ll play a direct role in helping patients receive life-changing care.
You’ll also benefit from:
A mission-first environment improving outcomes for underserved groups.
A collaborative, responsive team culture.
Ongoing training, CE opportunities, and clinical support for case consultations.
A fully remote model with innovative technology and reduced admin burden.
The chance to participate in strategic initiatives that shape the future of clinical quality and patient experience.
🌟 Who This Job Is Perfect For
Sales-driven professionals who still prioritize empathy and patient care.
Former caregivers, health coordinators, or medical assistants looking to enter remote healthcare.
Strong communicators with a passion for helping families facing cognitive challenges.
Organized, tech-savvy self-starters who love structure and growth.
Mission-driven individuals eager to improve access to brain health care nationwide.
🏢 About the Company
Isaac Health is a fast-growing, mission-driven company dedicated to improving brain health and dementia care across the U.S. Since launching in 2022, Isaac Health has helped patients achieve measurable improvements in as little as three weeks — with 92% reporting progress toward cognitive goals.Supported by leading healthcare investors and powered by clinician expertise, Isaac Health is committed to accessibility, innovation, evidence-based care, and long-term patient engagement.The organization also prioritizes diversity, equity, and belonging, building a team that reflects the communities it serves.
🚀 How to Apply
Submit your resume online. Isaac Health will follow up by email if you are shortlisted.
