💼 Employment Type: Full-Time (Summer Internship, 40 hrs/wk)
📍 Location: Remote (Approved States Only)
Must reside in an approved Encova payroll state, including:
CT, DE, FL, GA, IL, IN, IA, KS, KY, MD, MA, MI, MN, MO, NE, NH, NJ, NC, OH, PA, SC, TN, TX, VA, WV, WI.
💬 Job Overview
Encova Insurance is offering a full-time, paid Summer 2026 internship for an Intake Representative (Claims) — an excellent opportunity for students wanting hands-on insurance experience in a nationally recognized internship program.
As part of Encova’s Intake team, you’ll be the first point of contact for customers reporting new losses. You’ll gather claim details, help determine coverage, document facts of loss, respond to inquiries, and support claim decisions in the Engagement Center. You’ll also collaborate with leadership on onboarding new associates and help improve intake processes.
Encova has been recognized six years in a row as a RISE Elite Top 50 Internship Program — meaning you’ll join a structured, high-quality learning environment built for real-world impact and career growth.
📋 Key Responsibilities
Receive initial claim information by phone, email, fax, and electronic submissions.
Provide guidance on claim-reporting options and coverage details.
Identify the correct policy and coverage based on loss information.
Document all intake details accurately in Encova’s claim system.
Analyze claim facts to determine next steps or additional information needed.
Support internal/external customers via calls, emails, and correspondence.
Interpret coverage and issue claim decisions for Engagement Center cases.
Assist leadership with onboarding new associates.
Update and help refine intake processes and procedures.
Handle additional duties or special projects as assigned.
🧩 Requirements
Must be currently enrolled with 60+ completed credit hours.
Full-time availability (40 hrs/week) during Summer 2026.
Strong customer-service skills; prior claims or insurance experience preferred.
Ability to multi-task, analyze information, and make informed decisions.
Excellent written and verbal communication skills.
Detail-oriented with strong organization skills.
Proficient with Microsoft products and able to work across multiple systems.
High school diploma required.
1 year of customer service or claims intake experience preferred.
Must reside in an approved Encova payroll state, including: CT, DE, FL, GA, IL, IN, IA, KS, KY, MD, MA, MI, MN, MO, NE, NH, NJ, NC, OH, PA, SC, TN, TX, VA, WV, WI.
✨ Why You’ll Love This Job
Encova’s internship program is award-winning — offering real experience, support, and meaningful growth. You get:
Competitive pay ($18/hour)
Structured, hands-on learning in the insurance industry
Networking with claims professionals and industry leaders
Flexible start/end dates
Community involvement opportunities
A collaborative team culture that values learning and improvement
This is the perfect stepping stone for students interested in claims, insurance operations, customer service, or risk management.
🌟 Who This Job Is Perfect For
Students seeking a serious internship with real impact and mentorship
Future claims adjusters, underwriters, or insurance operations professionals
Strong communicators who enjoy helping people during stressful events
Detail-oriented multitaskers who thrive in structured workflows
Those wanting remote flexibility within eligible states
🏢 About the Company
Encova Insurance is a regional carrier known for its strong commitment to service, integrity, and employee development. With a people-first culture, Encova supports continuous learning, career growth, and community involvement. Their long-standing internship program is designed to build tomorrow’s leaders through real work, real mentoring, and real opportunities.
Encova is an Equal Opportunity Employer, providing reasonable accommodations and following fair hiring practices across all locations.
🚀 How to Apply
You’ll be redirected to Encova Insurance’s official career page to complete your application.
