💼 Employment Type: Full-Time
📍 Location: Remote (U.S.)
💬 Job Overview
Cotiviti is hiring a Remote Recovery Resolution Specialist to join its Yield Management team. In this role, you’ll focus on collecting funds on behalf of clients while maintaining strong relationships with healthcare providers.
You’ll prepare collection letters, follow up on outstanding claims, investigate disputes, and collaborate closely with audit teams, payers, and providers.This position is ideal for someone who enjoys investigative work, organized communication, and the process side of collections.
You’ll work in a structured environment where accuracy, documentation, and follow-through matter. If you thrive in a detail-oriented, remote role that blends customer service, collections, and claims research, this opportunity offers long-term stability with strong benefits.
📋 Key Responsibilities
Prepare collection letters and send them according to policy and timelines.
Follow up on outstanding claims by contacting providers and verifying claim status.
Respond to correspondence, request needed documents, and complete administrative tasks.
Investigate claim disputes, escalate issues when needed, and support the completion of the recovery process.
Document all activities in Cotiviti systems with accuracy and clarity.
Meet productivity targets and departmental quality standards.
Identify issues affecting productivity or quality and notify leadership.
Use proprietary tools, reports, and systems to support collections workflow.
Adhere to policies, procedures, and performance guidelines.
🧩 Requirements
High school diploma or equivalent required.
1–3 years of collections or customer-service experience required.
Billing or medical coding experience preferred.
Strong communication skills—written and verbal.
Proficiency with Microsoft Office applications.
Ability to stay organized, accurate, and focused in a remote environment.
A dedicated home workspace and high-speed internet.
Ability to sit for long periods and perform repetitive motions (typing, documentation).
✨ Why You’ll Love This Job
Cotiviti offers a supportive, stable environment with clear processes, strong benefits, and opportunities to grow your expertise in healthcare reimbursement and audit operations. You’ll step into a role that values thorough research, communication, and accuracy—without high-pressure sales quotas. With competitive pay, paid time off, and remote flexibility, this job is excellent for those who prefer structured workflows and predictable responsibilities.
🌟 Who This Job Is Perfect For
Individuals with collections or customer-service experience seeking a fully remote role.
Detail-oriented workers who enjoy researching, documenting, and resolving issues.
Candidates interested in healthcare claims, billing, or audit operations.
People who thrive in structured environments and value clear productivity goals.
Job-seekers looking for dependable, long-term remote work with strong benefits.
🏢 About the Company
Cotiviti is a leading healthcare analytics and cost-management company supporting payers, providers, and clients across the U.S. With a focus on accuracy, compliance, and innovation, Cotiviti helps streamline processes and recover funds through advanced claims auditing and data insights. The company offers competitive pay, comprehensive benefits (medical, dental, vision, PTO, holidays, 401k, and more), and a remote-friendly culture that values integrity and equal opportunity.
🚀 How to Apply
You’ll be redirected to Cotiviti’s official careers page to submit your application.
