Yelp is looking for an experienced, people-first Sales Manager to lead a high-performing team of outbound Inside Sales Representatives selling Yelp’s digital advertising products to small local businesses. If you thrive in fast-paced, metrics-driven environments — and you love coaching, motivating, and developing sales talent — this remote leadership role offers the chance to directly shape team success, drive revenue growth, and support Yelp’s mission of connecting people with great local businesses.
💼 Employment Type: Full-Time
📍 Location: Remote (U.S., West Region Only — Pacific, Mountain, or Arizona time zones)
💬 Job Overview
In this hands-on leadership role, you’ll manage a team of 10–15 Account Executives focused on high-volume outbound calling to SMBs nationwide. You’ll coach your team daily, lead sales trainings, analyze performance metrics, refine strategies, and foster a collaborative, high-performance culture.This is a great fit for leaders who thrive on energy, accountability, and continuous development — and who want to make an immediate impact within a nationally recognized brand.
📋 Key Responsibilities
Lead, motivate, and support a team of outbound Inside Sales Representatives.
Coach daily through call reviews, shadowing, and structured 1:1s.
Drive consistent outbound activity and ensure KPIs are met or exceeded.
Analyze team performance data and implement strategies to improve conversion rates and revenue outcomes.
Create an inclusive, collaborative team environment focused on growth and accountability.
Facilitate team meetings, trainings, and performance check-ins.
Ensure accurate communication of Yelp’s digital products, pricing, and policies.
Maintain high standards for pipeline management, Salesforce accuracy, and sales execution.
🧩 Requirements
1+ years of experience leading and developing inside sales teams in a high-volume outbound environment.
Proven success in digital advertising sales, ideally with SMB customers.
Experience with Salesforce CRM.
Strong coaching, mentoring, and talent-development skills.
Data-driven mindset with the ability to interpret metrics and drive improvements.
Excellent communication, organization, and time-management skills.
Comfortable working in a remote, fast-paced, quota-driven culture.
Bachelor’s degree OR 3+ years customer-facing experience with a HS diploma/GED.
Must live in the Western Region of the U.S. (Pacific, Mountain, or Arizona time zones).Note: Applicants in the Bay Area are not being considered at this time.
✨ Why You’ll Love This Job
This role offers a blend of autonomy, impact, and purpose — with the opportunity to shape a sales team’s success and champion local businesses nationwide. Yelp provides strong benefits from day one, ongoing development, work-from-home perks, and a people-centered culture grounded in authenticity and collaboration.
If you’re passionate about coaching sales reps and elevating performance, this is a fantastic environment to grow and lead.
🌟 Who This Job Is Perfect For
Outbound sales leaders with a passion for coaching and development.
Data-minded managers who enjoy improving KPIs and sales processes.
Motivational leaders who foster accountability and confidence.
Digital advertising or SaaS sales professionals ready to step into leadership.
Remote workers who thrive in structured, high-performance cultures.
🏢 About the Company
Yelp is a platform built on trust, helping millions of people discover the best local businesses. With 138+ million monthly visitors, Yelp provides SMBs the digital tools they need to grow, connect with customers, and compete in the modern marketplace.
Yelp is deeply committed to diversity, inclusion, and equal opportunity — recognizing that unique backgrounds and perspectives strengthen both their teams and their products.
🚀 How to Apply
You’ll be redirected to Yelp’s official career page to complete your application.
